Returns & Exchanges
PRIVATE offers a seamless 30-day return policy for all unworn apparel with original tags attached. We are committed to ensuring your wardrobe fits your lifestyle perfectly, or your money back.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our studio.
Receive Your Refund
Once our team inspects the items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing